Mail-In Repair

Select a service tier, receive a prepaid FedEx label, and have your scope back within 10 business days — star-test verified.

Choose your service tier

All packages include a prepaid inbound FedEx label, star-test verification, and a written service report. S&H return shipping is additional.

Not sure which package? Start with a Telescope Analysis — 30 minutes gives you a clear picture.

Essential
$99
+ S&H return shipping
$99 total service fee
  • Full visual inspection
  • Precision collimation
  • Live star-test verification
  • Written service report
  • Prepaid inbound FedEx label
Select Essential
Most Popular
Standard
$189
+ S&H return shipping
$189 total service fee
  • Everything in Essential
  • Optics cleaning (mirror + eyepiece)
  • Focuser service and adjustment
  • Finder scope alignment
  • Mechanical inspection and lubrication
  • 30-day re-service guarantee
Select Standard
Premium
$349
+ S&H return shipping
$349 total service fee
  • Everything in Standard
  • Full mechanical disassembly and rebuild
  • Mirror cell and secondary rebuild
  • Parts replacement (consumables included)
  • Full restoration documentation record
  • 90-day re-service guarantee
Select Premium
Service Terms

Labour is included in all packages. Parts (replacement screws, mirror clips, springs, lubricant) are included in Premium; Essential and Standard parts are quoted separately before work begins. All packages include a prepaid inbound FedEx label — return shipping is quoted at checkout based on package weight and destination. LSO is not responsible for pre-existing damage or damage resulting from improper packing by the customer; we’ll provide packing guidance for your scope type. A 30-day workmanship guarantee applies to Essential and Standard; 90 days for Premium. Recoating services (aluminizing) are not included in any mail-in package and are quoted separately. Service area for S&H pricing: contiguous United States.

How mail-in works

1
Book online
Select a package and submit a request via the contact form
2
Receive FedEx label
We email a prepaid inbound FedEx label within one business day
3
Pack & ship
Pack your scope using our guide and drop off at any FedEx location
4
We service it
10 business days. You’re updated at each stage via email
5
Back to you
Shipped back with a service report and star-test documentation